Terms & Conditions

Orders

When you place an order on our website, you agree that:

• All details you provide are accurate and complete

• You have the right to use the payment method provided

• Your order is subject to availability and acceptance

We reserve the right to refuse or cancel an order if there is a pricing error, stock issue, or suspected fraudulent activity.

Pricing & Payment

All prices are listed in Australian dollars (AUD) and include GST where applicable.
Payment is required at checkout via Square or PayPal.
We do not store your credit card details.

Shipping

We aim to process and ship orders within 1–3 business days.
Shipping costs and delivery times will be displayed at checkout.

We are not responsible for delays caused by postal or courier services, but we will assist you in tracking your parcel if needed.

Returns & Refunds

Your satisfaction matters to us. We follow Australian Consumer Law.

You are entitled to a refund, replacement, or repair if a product is:

• Faulty or damaged

• Not as described

• Unsafe

Change of mind returns may be accepted at our discretion, provided items are unused and in original packaging. Return shipping costs may apply.

To request a return, please contact us at info@smileability.com.au within 14 days of receiving your order.

Product Information

We make every effort to display product details and images accurately. However, colours and packaging may vary slightly from what you see online.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect or consequential loss resulting from the use of our website or products.

Changes to These Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:
info@smileability.com.au